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Communication, Negotiation, Interpersonal Skills |
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Making Your Point With Power © |
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Learn to present to any audience with calm professional confidence. A comprehensive, practice-based program for all executives whose work involves designing and delivering presentations. Includes modules on the preparation and effective use of MS PowerPoint slides to enhance the impact of sales, training, safety, service, research and any other presentations. |
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Spell binding Communication © |
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Senior managers need to project their knowledge and experience to key customers - external or internal, seniors, colleagues and their own teams in order to fulfill objectives and achieve results. No amount of information can replace its penetrating communication. We can polish your managers' communication skills and make a great difference to how they project themselves to get results. |
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Building Interpersonal Bridges ©
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Today, more than ever before, we need employees who get along with people at all levels; employees who have good interpersonal skills, such as communication, problem solving, and teamwork abilities. These skills enable you to work with others harmoniously and efficiently by understanding, appreciating and capitalizing on individual differences. This program will help your people build productive working relationships with each other. |
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Assertiveness Skills |
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Participants learn how to manage assertively by choosing more effective patterns of behavior. They learn guidelines for achieving their objective through assertive, responsive behavior. They also learn to resolve conflicts decisively and diplomatically. A must for participants who need to learn to influence without authority. |
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Negotiation Skills |
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We are negotiating at all times and with everyone. Corporate achievement depends on the negotiation skills of employees. Orders, credit, projects, industrial relations... all depend upon negotiation. The world of business is rapidly turning into a giant negotiating table. How the various negotiations involved in traversing today's complex business environment are handled determine an organization's continued well-being and prosperity. |
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Strategic Influencing Skills |
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To be completely focused on goals with unswerving commitment. To know what it will take to achieve them, with blinding clarity. To be able to influence those who influence the outcome with compelling confidence. These are some of the key ingredients to lasting success. Participants will learn to develop new hierarchy-independent styles to influence key decision maker commitment. |
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Really Effective Business Writing |
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Long and poorly formed sentences, jumbled ideas, slang and jargon, large words, lack of elementary etiquette and courtesy for the reader on the part of your employees who write emails, proposals, reports etc. on behalf of your organization can not only mar your image but also affect results as well. Written communication reveals a great deal about their writers and organisation. It often make the difference between rejection and response. Teach them this program and give their communication unparalleled clarity and effectiveness. |
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Email Effectiveness |
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Are your people sending out email but forgetting to ask readers what they want? Teach them to write to-the point, clear and simple communications. Participants' written communication immediately and visibly improves, as do the results they obtain. Based on participants' own correspondence. |
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Getting business results on the Telephone (including Phone Etiquette) |
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Call your company and ask for yourself. How is the phone handled? How long are you put on hold? How is your absence explained? Does someone take a message and do they give it to you when you return? Try and do business on the phone with your own company. What is the result? If you feel dissatisfied, teach your team members this program and watch the difference. |
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